macanhoki Legal Notice

We at macanhoki operate an online gaming and sportsbook platform available only where local law permits. Our services include football markets (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). We accept payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet).

This legal notice clarifies our service scope, your responsibilities, and our commitments. We do not operate in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that access and use of macanhoki comply with the laws of their own jurisdiction.

Please read this notice carefully before using our platform.

Service availability and jurisdictional scope

macanhoki operates under jurisdiction-restricted licensing. Our services are available only in jurisdictions where the applicable law permits online wagering and gaming. We do not offer our services in jurisdictions where online betting is prohibited. We maintain reasonable controls to restrict access from prohibited territories, but users are ultimately responsible for verifying compliance with their local law before accessing our platform.

Our service area is not a blanket license covering all countries or regions. Availability varies by location and changes as legal frameworks evolve. We do not claim to be licensed "in Indonesia", "in Jakarta", or any other specific jurisdiction. We operate where local law permits, and access may differ by city, province, or country.

If you are unsure whether macanhoki is legally accessible in your location, do not register or use our platform. We cannot provide legal advice about whether our services are permitted in your jurisdiction.

User eligibility and account requirements

To use macanhoki, you must be of legal age in your jurisdiction. You must not be prohibited by law from using online gaming or wagering services. You represent and warrant that all information you provide during registration (email, phone, identity details) is accurate and truthful.

We perform identity verification to comply with anti-money-laundering and know-your-customer regulations. If we cannot verify your identity or if we detect inconsistencies, we reserve the right to suspend your account. Verification may take one to two business days. During verification, your account can still access games — only withdrawal requests are held pending completion.

You are responsible for maintaining the confidentiality of your account credentials. You are solely liable for all activity on your account. If you suspect unauthorized access, contact our support team immediately.

Local law compliance and user responsibility

Users are responsible for ensuring that their access and use of macanhoki complies with the laws of their own jurisdiction. Laws governing online gambling vary significantly by location — what is legal in one jurisdiction may be prohibited in another. We do not monitor your location in real time, and we do not provide legal advice about your jurisdiction's regulations.

If your jurisdiction prohibits online wagering, you should not access macanhoki. Accessing our platform from a prohibited jurisdiction is your decision and your risk. We assume no liability for users who violate their local law.

We reserve the right to deny service or terminate accounts of users we believe are accessing macanhoki from prohibited jurisdictions or in violation of local law.

Payment methods and regional policy

macanhoki accepts deposits and withdrawals via regional payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These payment methods are available to users in supported jurisdictions. Payment method availability may vary by location and change without notice.

We do not accept international credit cards, PayPal, or other global payment systems as primary deposit methods. Regional payment coverage allows us to serve users in Jakarta, Surabaya, Bandung, Medan, and other Indonesian regions efficiently.

All deposits and withdrawals are subject to verification and anti-fraud checks. We may request additional documentation to verify payment method ownership. Deposits are processed instantly for e-wallets and typically within one hour for mobile banking and bank transfers. Withdrawals are processed during business hours, typically within one business day.

Data protection and privacy

We collect and process your personal information (email, phone, identity details, payment information, account activity) to operate macanhoki, comply with legal obligations, prevent fraud, and manage disputes. Your data is protected using encryption and access controls. We do not sell your personal data to third parties. We share payment information only with payment processors necessary to complete transactions.

For full details on how we collect, use, and protect your data, please refer to our privacy policy. You have the right to request access to, correction of, or deletion of your personal data. Submit such requests to our support team, and we will respond within fifteen business days.

Limitation of liability

macanhoki operates on an "as-is" basis without warranty of uninterrupted service. Technical outages, maintenance, or third-party failures may disrupt access. We are not liable for losses or damages incurred due to service interruptions, system errors, or circumstances beyond our reasonable control.

Our total liability for any claim arising from your use of macanhoki is limited to the amount you deposited in the preceding 12 months. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits or data. This limitation applies to all claims, regardless of legal theory.

Prohibited conduct on macanhoki

You agree not to use macanhoki for illegal purposes, fraud, money laundering, or circumventing financial regulations. You will not create multiple accounts to circumvent account limits, bonus conditions, or restrictions. You will not collude with other users, exploit system errors, or engage in account manipulation.

If we detect prohibited conduct, we may suspend or terminate your account immediately and forfeit any balance. We report suspected illegal activity to appropriate authorities as required by law.

Dispute resolution and contact

If you have a dispute regarding settlement, payments, or account management, contact our support team with details. We investigate disputes and respond within two business days with an explanation or resolution. If you remain unsatisfied, you may escalate your dispute to our management team for further review.

For legal inquiries, notices, or formal disputes, you may contact macanhoki at the address or email provided on our platform. Our jurisdiction and governing law are determined by our licensed jurisdiction; disputes will be resolved through our internal process first, then through arbitration or court proceedings if necessary.

Changes to this legal notice

We may update this legal notice periodically to reflect changes in our services, legal requirements, or operational practices. We will notify users of material changes by posting an updated notice on this page and updating the effective date. Continued use of macanhoki after updates constitutes acceptance of the revised notice.

Related policies and information

Final statement

This legal notice reflects our commitment to transparent operation under applicable law. By accessing and using macanhoki, you acknowledge that you have read and understood this notice and agree to comply with all terms outlined herein.

You acknowledge that you are responsible for verifying your jurisdiction's applicable law and confirming that access and use of macanhoki comply with your local regulations. We assume no liability for users who violate their jurisdiction's law.

If you have questions about this legal notice, our service availability, or your jurisdiction, contact our support team. We respond in English during business hours.